Privacy Policy

Dongguan RuidCNC Machine Tools Co., Ltd. ("RuidCNC", "we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

When you view our products or submit inquiries through our website, as part of the sales process, we collect personal information that you voluntarily provide, such as your name, email address, phone number, and company details.

Information Collected Automatically

When you browse our website, we automatically receive your computer's internet protocol (IP) address to help us learn about your browser, operating system, and browsing behavior. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and quote requests
• Provide, operate, and maintain our products and services
• Improve our website and customer experience
• Send relevant information about our products and services (with your permission)
• Comply with legal obligations

Email Marketing

With your permission, we may send you emails about our products, new machine releases, and other updates. You can opt out at any time by contacting us or using the unsubscribe link in any email.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services (e.g., shipping partners).

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-Party Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Analytics

Our website uses Google Analytics to help us learn about who visits our site and what pages are being viewed. This data is collected anonymously and used to improve our website performance and content.

Data Security

We implement appropriate security measures including SSL encryption, secure data storage, and access controls to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at zhangchen@ruidcnc.com.